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Troubleshooting

Enabling Logging

If you are seeing problems then we recommend that you open a ticket with Speechmatics support: support@speechmatics.com. Please include the logging output from the container if you do open a ticket, and ideally enable verbose logging.

Verbose logging is enabled by running the container with the environment variable DEBUG set to true.

e.g.

docker run -e DEBUG=true speechmatics-docker-example.jfrog.io/rt-asr-transcriber-en:1.0.0

Common Problems

You should ensure, when using the config object in the StartRecognition message, that the JSON is correctly formatted.